Support
Write to us, and get a reference back.
There is no support desk and no queue of agents. This reaches the two people who wrote the book, and one of us answers it.
Every message is recorded with a reference the moment you send it. Quote that reference in anything that follows and we can find the thread at once.
Before you write
Most questions are answered in the terms — what you pay, when it ships, cancelling, and the refund if we miss 31 December 2026.
The message
If it concerns a cancellation
You may cancel an order at any time before it is dispatched and have your money back in full. Send it here, or use the statutory form printed in the terms — both reach the same place, and this one gives you a reference immediately.